Shipping policy

Last updated: 7 October 2026

Here is how and when your Yimicare order reaches you.

1. Where we ship

We currently deliver to addresses across India. If we are unable to deliver to your pin code, we will let you know and refund your order in full.

2. Processing time

Orders are packed and dispatched within 1 to 2 business days of payment. Orders placed on Sundays or public holidays are processed on the next business day.

3. Delivery time

Most orders arrive within 4 to 8 business days of the order date, depending on your location. Remote areas may take a little longer. Delivery times are estimates provided by our courier partners and are not guaranteed.

4. Shipping charges

Shipping charges, if any, are calculated and shown at checkout before you pay. All product prices on our website include applicable taxes.

5. Order tracking

As soon as your order ships, we email you a tracking link so you can follow it to your door. If you have not received a tracking email within 3 business days of ordering, please check your spam folder or write to us.

6. Delivery issues

• Delayed parcel: if your order has not arrived within 10 business days of shipping, email us and we will follow up with the courier.
• Damaged or wrong items: email us with a photo within 30 days of delivery and we will replace the item at no cost. See our Refund policy.
• Incorrect address: please check your shipping details carefully at checkout. If a parcel is returned to us because of an incorrect or incomplete address, we can reship it once the shipping cost is paid again.

7. Contact

For any delivery question, email support@yimicarebeauty.shop with your order number.